Refund Policy

Last updated: September 28, 2026

We want you to be satisfied with One Question, One Hexagram (一事一卦).

One-time full reading

If a paid reading did not load, failed technically, or you were charged by mistake, email us within 14 days of purchase and we will issue a full refund. Because a reading is digital content delivered immediately, we may decline refunds requested only because you did not like the result, except where the law of your country gives you a right to a refund.

Monthly subscription

You can cancel at any time; you keep access until the end of the current billing period and will not be charged again. If you forgot to cancel and have not used paid features since the renewal, email us within 7 days of the renewal charge for a refund of that renewal.

How to request a refund

Email mufmo130@gmail.com with the email address used at checkout and your order number. Refunds are processed by our payment partner to your original payment method, usually within 5–10 business days.